FAQs
Where can I view my API plan details? 
You can view the plan details by clicking the icon beside the plan name present in the drop-down list of subscribe button.
Where to test APIs? 
After subscribing, you can begin testing the APIs to understand their functionality:
  • Go to the subscribed API product and review the available APIs listed under the “APIs Offered” section.
  • Click “View API Specifications” to access detailed API documentation.
  • Use the “Try it” feature under the Overview section to test API requests and responses for different HTTP methods.
How to perform testing in production environment? 
Click on “Go Live” from the header section to reach out to us. Our team will assist you in connecting to the production environment and support you through the final testing phase.
Why do I need to register? 
You can browse our API catalogue and access overviews for all of our APIs without registering and logging in. You will need to register and log in to access our sandbox facilities. Finally, registration enables us to contact you with service updates and product development if you are interested in receiving them.
Can multiple users from the same company be added to the same organization? 
When you register a separate organization is created for each registered user.
I haven't received an activation email. What should I do? 
Please check the spam/junk mail folder in your mailbox to see if your activation email accidentally fell into these folders. If you still don't see the activation email, you can try to reset your password from the Log on screen. If you are still experiencing issues, please send us a message using the Contact us form found under the Help menu.
How can I get additional assistance or provide feedback? 
If you need any additional assistance or have any feedback which will help us improve our services, please send us a message using the Contact us form found under the Help menu.
What is the difference between sandbox and production access? 
Our sandbox is a testing environment containing mock data with production-like format and functionality. It allows you to develop your product in a trial-and-error manner. After testing, if you are confirmed with interest in adopting our APIs in your business, you may then move to our production environment for further development.